Privacy policy

At Suzyan Cosmetics, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website suzyancosmetics.com.

Consent

By using our website, you provide consent to the collection, use, and processing of your personal information as described in this Privacy Policy.

1. Information We Collect

Personal Information: Name, email address, phone number, shipping/billing address, and payment details.

Device Information: IP address, browser type, operating system, and browsing behavior.

Order Information: Products ordered, purchase history, and customer service interactions.

2. How We Use Your Information

  • To process and fulfill your orders
  • To provide customer support
  • To improve our products, services, and website experience
  • To send promotional emails (with your consent)
  • To prevent fraud and ensure site security

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

  • Trusted third-party partners such as courier services and customer support tools
  • Payment gateway providers, including Razorpay, for processing payments, fraud prevention, and compliance with legal obligations
  • Legal authorities when required by applicable law

4. Data Security

Your information is stored securely and protected using SSL encryption and restricted access methods. While we take all reasonable precautions, no method of online transmission is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to fulfill your orders, resolve disputes, provide customer service, comply with legal and regulatory requirements, and maintain transactional records.

6. Cookies

We use cookies to enhance your browsing experience. You may choose to disable cookies through your browser settings; however, some features of the site may not function properly afterwards.

7. Your Rights

  • Access or update your personal information
  • Request deletion of your data (unless retained for legal purposes)
  • Unsubscribe from marketing communications

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. Contact Us

Suzyan Cosmetics
Veer Narmad Township Shop No. 9, GF, Gondal Road,
Rajkot, Gujarat, India - 360002
Email: support@suzyancosmetics.com
Phone: 9898884878