FAQs
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If you have an issue or question that requires immediate assistance, you can click the button below to chat with a Customer Service representative.
Shopping Information
1. How do I place an order?
Simply browse our products, add your favorites to the cart, and proceed to checkout.
2. Do I need an account to shop?
No, you can checkout as a guest, but creating an account lets you track orders and save your details for faster shopping.
3. What payment methods do you accept?
We accept all major debit/credit cards, UPI, net banking, and popular wallets.
4. Can I change or cancel my order after placing it?
Orders can only be changed or canceled before they are shipped. Please contact our support team quickly for assistance.
Payment Information
1. What payment methods do you accept?
We accept all major debit cards, credit cards, UPI, net banking, and popular digital wallets.
2. Is Cash on Delivery (COD) available?
Yes, COD is available on selected pin codes. You’ll see the option at checkout if eligible.
3. Is it safe to make payments on your website?
Absolutely. All transactions are secured with SSL encryption and trusted payment gateways to ensure your data is protected.
4. Do you charge any extra fees for online payments?
No, there are no additional charges for making online payments.
5. Why was my payment declined?
Payments may fail due to insufficient balance, incorrect card details, or bank restrictions. If this happens, please try another method or contact your bank.
Order & Returns
1. How can I place an order?
Select your desired products, add them to the cart, and proceed to checkout.
2. Can I edit or cancel my order after placing it?
Orders can only be edited or canceled before they are shipped. Please contact us immediately for assistance.
3. How long does delivery take?
Orders are usually delivered within 3–7 business days, depending on your location.
4. What is your return policy?
We accept returns only for unused, unopened products in original packaging within 7 days of delivery.